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dustinjean
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Post subject: Re: Another one going back to the factory  Posted: Sun Apr 09, 2017 7:56 am |
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| Team Axis |
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Joined: Wed Sep 03, 2014 5:19 am
Posts: 457
Location: Mt. Washington, KY
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Pull the seat bottom up behind the driver seat and see if you can slip anything between the hull and the stringer a zip tie fit in mine
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2014 A24
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get_sum
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Post subject: Another one going back to the factory Posted: Sun Apr 09, 2017 8:29 am |
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| Team Axis |
Joined: Fri Aug 17, 2012 1:18 pm
Posts: 435
Location: OKC
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I've came to an agreement with Malibu for repair. They are going to make it right and make me whole. Other than that, I agreed not to disclose the terms of our agreement.
Last edited by get_sum on Wed Apr 12, 2017 6:29 am, edited 1 time in total.
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get_sum
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Post subject: Another one going back to the factory Posted: Sun Apr 09, 2017 11:03 am |
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| Team Axis |
Joined: Fri Aug 17, 2012 1:18 pm
Posts: 435
Location: OKC
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I've came to an agreement with Malibu for repair. They are going to make it right and make me whole. Other than that, I agreed not to disclose the terms of our agreement.
Last edited by get_sum on Wed Apr 12, 2017 6:28 am, edited 1 time in total.
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dustinjean
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Post subject: Re: Another one going back to the factory Posted: Sun Apr 09, 2017 11:53 am |
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| Team Axis |
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Joined: Wed Sep 03, 2014 5:19 am
Posts: 457
Location: Mt. Washington, KY
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Yep exactly as mine was. The repair looks 10x stronger glued up better and layered over as well. Took it out last weekend after the repair and no more hull thumping like it always had so must have been like that from day one till it finally got worse and pulled free
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2014 A24
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DatTexasBoy
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Post subject: Re: Another one going back to the factory Posted: Sun Apr 09, 2017 4:27 pm |
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| Team Axis |
Joined: Thu Dec 15, 2011 7:57 am
Posts: 779
Location: East Texas
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This has turned into an epidemic [emoji40]. Not good for BU
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2010&2014 A22
2012&2015 MB
2016 Supra SA400
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get_sum
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Post subject: Re: Another one going back to the factory Posted: Wed May 31, 2017 6:28 am |
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| Team Axis |
Joined: Fri Aug 17, 2012 1:18 pm
Posts: 435
Location: OKC
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Got my boat back yesterday. I drove to the factory to pick it up. Ron Adair (customer service/warranty) was a pleasure to deal with. I haven't gotten it back on the water yet but I feel confident that it was repaired properly. When going through the boat, they also found the swim platform had a small crack, they put a new platform on along with the newer style pins with the retainers. They also fixed other minor gel coat imperfections. My black boat looks like a mirror now. Not a single bump or waive in it. The windshield closes better now as well.
The techs said it was by far the cleanest boat they've ever gotten back. They even asked what polish/wax I used and said they're going to experiment with it.
I know (unofficially) the root cause of these issues. PM me (if you've had the same issue) and we'll talk via phone. I don't want any negative publicity out there electronically for Malibu. They took care of me and I would not hesitate at all buying another Bu or Axis from them.
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A22owner
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Post subject: Re: Another one going back to the factory Posted: Wed May 31, 2017 7:01 am |
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| Team Axis |
Joined: Mon Jul 28, 2014 10:25 am
Posts: 208
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80AMT23
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Post subject: Re: Another one going back to the factory Posted: Wed May 31, 2017 9:39 am |
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| Team Axis |
Joined: Thu Jun 16, 2016 12:34 pm
Posts: 191
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What's the wax/polish you use btw?
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2016 Axis T23 w/410 ACME 2249 prop (WakeMakers 825# rear kit, WakeMakers ExactFit bow bag)
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get_sum
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Post subject: Re: Another one going back to the factory Posted: Wed May 31, 2017 1:10 pm |
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| Team Axis |
Joined: Fri Aug 17, 2012 1:18 pm
Posts: 435
Location: OKC
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Star-Brite Polish with PTEF
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